Frequently Asked Questions (FAQ)
1. How long has Begley’s Pharmacy been in business?
| Begley’s Pharmacy is a family-run pharmacy with over 40 years of experience serving the Donegal community. |
2. Where is Begley’s Pharmacy located?
| Address: | The Diamond, Donegal Town, Donegal, Ireland |
| Pickup: | Available during shop hours (Mon–Sat, 9:10am – 6:10pm) |
3. Do you offer prescription services?
| Service: | Yes. Includes in-store and electronic prescriptions via Healthmail. |
| Repeat Prescriptions: | Contact in advance and allow 24 hours for processing. |
4. What are blister packs, and do you offer them?
| Description: | Weekly medicine trays to assist with medication management. |
| Cost: | Free for patients approved by the HSE. |
5. What health and wellness services do you offer?
| Services: |
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6. Do you provide vaccinations?
| Service: | Yes. Flu vaccinations offered in a private consultation room. |
7. What are your shipping options and rates?
| Local Courier: | €9.00 (1–2 business days) |
| National Shipping: | €10.00 (1–3 business days) |
| International Shipping: | To UK & Northern Ireland, approx. €18 |
| Pickup: | Free local pickup available at our shop |
8. Do you offer order tracking?
| Tracking: | Yes. Tracking info is sent via email once your order ships. Allow 48 hours for activation. |
9. What is your return policy?
| Timeframe: | Returns accepted within 30 days of delivery. |
| Condition: | Items must be unused, in original packaging, with proof of purchase. |
| Contact: | Email begleyspharmacy@gmail.com to start the return process. |
10. What happens if I receive a damaged item?
| Instructions: | Contact us immediately with a photo and your order number. We’ll handle it case by case. |
11. How do refunds work?
| Process: | Refunds are issued after inspection. Funds are returned to your original payment method. |
| Note: | Refund processing time depends on your bank/credit card provider. |
12. How is my personal information used?
| Usage: | We use your data to fulfill orders, detect fraud, and improve our services. Read our Privacy Policy. |
13. Do you use cookies?
| Details: | Yes. Cookies help with site performance, marketing, and analytics. You can disable them in your browser. |
14. Who can I contact for help?
| Support: | Email begleyspharmacy@gmail.com for any questions or issues. |
